There is a first name on the truck, which means somebody is answerable for how the yard looks when it pulls away. Sergio's Lawn Services runs a weekly and biweekly route through Phoenix — mow, edge, trim, blow clean — and holds to it in the months when grass grows faster than anyone would like. Customers get the same hands each visit, so the cut height stays consistent and the edges land where they landed the week before. Consistency is undramatic work, and it is the reason a lawn ends up looking settled rather than merely recently cut.