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Respond to job offers (30-minute window)
When a customer books with "Book Now", SnowLawn offers the job to nearby businesses one at a time — and for 30 minutes, the offer is exclusively yours.
Where offers appear
- Jobs → Offers tab; new offers also arrive as an in-app notification.
- Business not claimed yet? The offer comes by SMS with a link to claim your listing — claiming is free and lets you accept the job (see "Claim your business").
Your three moves
- Accept — the job is yours instantly. It moves to your Active tab and the customer is notified.
- Decline — the offer advances to the next nearby provider immediately.
- Do nothing — when the 30 minutes run out, the offer expires and moves on. An expired offer can't be recovered.
How the queue works
- Up to 10 nearby businesses are lined up by distance and fit; while the offer sits with you, no one else can take it.
- If everyone declines or lets it expire, the booking is cancelled and the customer's card hold is released — the job is gone for good.
Tips:
- The offer shows the price, service and address — accept only jobs you can actually reach on the scheduled date.
- Keep notifications on so a 30-minute window never slips by unseen.
Test A.TeamJuly 22, 20261 view
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