Manage your bookings

Everything after you've booked.

• Status — your dashboard shows each booking's live status: pending → accepted → on the way → in progress → completed. Status changes also arrive in Messages.
• Messages — chat with your provider about gate codes, timing, special requests. The conversation is attached to the booking.
• Cancel — open the booking and cancel any time before the crew is en route. Cancellation is free — there are no cancellation fees. Your card is only held, never charged, until the work is done, and cancelling releases the hold. Once the crew is on the way or working, cancellation closes — message your provider instead.
• Recurring — series you created can be paused or cancelled from the booking detail.
• Receipts & history — every completed booking keeps its receipt and can be rebooked in two taps.
• Reviews — after completion, rate the provider; reviews help the next customer choose.

Problems with a job? Message the provider first; if it can't be resolved, contact support@snowlawn.net.